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Stories from the Field: Mental Health and the Outdoors


Nov 2, 2021

Mary Covington is the President of Denials Management, a healthcare advocacy firm specializing in mental health billing, claims, and appeals. Mary explains the critical steps in getting insurance reimbursement for wilderness therapy and how to appeal a denied insurance claim. Mary shares how insurance companies view outdoor behavioral healthcare and how Denials Management has helped parents recoup over 12 million dollars in reimbursement from insurance companies for wilderness therapy treatment.

 

Mary's bio from Denials Management webpage:  Mary Covington is the President of Denials Management, Inc., a healthcare advocacy firm specializing in medical billing, mental health billing, claims and appeals. Mary’s experience in healthcare spans 45 years. She began working in the healthcare industry in 1970 and was employed with two major insurance companies through the 1980’s. Mary now works primarily with families facing challenging insurance issues related to long-term mental health claims associated with adolescent/young-adult residential and outdoor behavioral health treatment programs